DATA PROTECTION POLICY

INTRODUCTION TO ELZEN

We are committed to protecting the privacy and security of our users. Our Data Protection Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Scope This policy applies to all information collected through our digital platforms where this policy is posted, and covers all data subjects accessing our services.

Information We Collect We may collect personal information that identifies you, such as:

Name and Contact Data: Your first and last name, email address, postal address, phone number, and other similar contact data.
Health Data: Information related to menopause symptoms or treatments, and other health-related information that you choose to share with us.
Payment Data: If you purchase anything from Elzen, we collect data necessary to process your payment, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument.
Usage Data: Information about how you use our services, including your browsing actions and patterns.

How We Use Your Information We use your information for the following purposes:

To provide, operate, and maintain our services.
To improve, personalise, and expand our services.
To understand and analyse how you use our services.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
To send you emails.
To find and prevent fraud.

How We Share Your Information We may share the information we collect in various ways, including the following:

Vendors and Service Providers: We may share information with third-party vendors and service providers that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit our website.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no electronic storage method or data transmission over the Internet can be guaranteed to be 100% secure.

Your Data Protection Rights You have the following data protection rights:

The right to access, update, or delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.

Cookies and Similar Technologies:

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

If you have any questions or suggestions about our Data Protection Policy, please contact us at info@elzen.com.

Changes to This Policy We may update our Data Protection Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Data Protection Policy periodically for any changes.